March 2018

Welcome to your Cgov Customer update. Every 2 months we will provide all of our clients with an update on news and new apps from the Cgov Community. Please contact our office on (07) 3211 4444 if you have any questions or would like additional information on any of the topics below. You can also find additional information on our web site, www.cgov.com.au

Contents 
Please scroll down to review any topics that may be of interest

Date Claimers for 2018
Cgov Version 7
New Cgov Solutions
Office News
Date Claimers for 2018:
Cgov Annual Conference: The Cgov Annual Conference provides our clients a chance to network, review case studies from successful Cgov implementations; and an opportunity for users to provide feedback on the future development of Cgov.
Date: 10th – 11th September 2018
Location: QT Gold Coast, 7 Staghorn Ave, Gold Coast, QLD, 4217
Enquiries: Call 07 3211 4444International Forum for Safety and Quality in Healthcare:  Annual Conference. The Institute for Healthcare Improvement hosts this Forum every year with more than 3,000 delegates attending a 3 day Conference to learn, network and plan health improvement strategies. Cgov will be attending as part of an international group representing innovations in safety and quality in healthcare. Please contact us if anyone from your organisation is attending, we would be happy to arrange meetings or local site visits. Please call the Office on 07 3211 4444 for assistance.
Date: 2nd – 4th May 2018
Location: Amsterdam , NL
Enquiries: Call 07 3211 4444Cgov Version 7
Version 7 of the Cgov Private Cloud is now in live use in Europe and we plan for 4 weeks live testing before we upgrade Australian customers to this new Release in late April. Version 7 will be released as a normal Constructive Maintenance upgrade but because the database is also being upgraded, the system will not be available for up to 6 hours on the evening of the upgrade. We plan for this to occur from 10pm to 4am that night. A formal notice will be emailed to all System Managers as soon as we confirm the exact date.

New Cgov Solutions:
Ethics Process Management.  As an upgrade to the Research Management Solution developed in 2017 we have now developed the additional business processes for Ethics Approval Management.  The new business processes deal with the specific requirements for Ethics Approval for Animal Ethics, Social Science and Medical and Health project ethics.

Incentives Management. Incentives management is a new development using a completely new portal for hosting Cgov Solutions. It operates a website for the management of employee incentives, e.g. for remote area postings. Each user has an account with a credit to spend; using a shopping cart of incentive products or discounts. It operates like a frequent flyer program for employees, where you can earn and spend points.

Office News:
March has been a big month for Cgov. We have officially opened our new Melbourne Office located at Level 5, 11 Queens Road, Melbourne VIC 3004.  The direct office phone number is 03 8530 7071. Two new interns have been employed to assist Varsha in Melbourne; Ben Freund and Adam Mustapic, who started work on 6th March. On 17th April we will welcome a new intern to the Brisbane Office when Lauren Roff starts work at Cgov.

2018 will be a year of significant expansion for Cgov both in our product range and our staff; but we are committed to even better levels of direct support and familiarity with your individual solutions. Growing larger is no excuse for losing touch with individual customers needs.

Finally, from the entire Cgov Team, we would like to wish you and your family a very Happy Easter. May your holidays be safe, relaxing and filled with chocolate!