September 2018

Welcome to your Cgov Customer update. Every 2 months we will provide all of our clients with an update on news and new apps from the Cgov Community. Please contact our office on (07) 3211 4444 if you have any questions or would like additional information on any of the topics below. You can also find additional information on our web site:

Please scroll down to review any topics that may be of interest

Cgov Conference 2018
Other September Conferences
New Cgov Features
Office News

Cgov Annual Conference:
Thank you for all those who attended the Conference this year. Each year we strive to provide a better forum for users to share experiences and provide feedback that we use to continuously improve.
We have already received many requests for copies of the Conference Workshop and Case Study presentations.  Please contact Sumer in the Office on: sspina@ to request copies of any presentations from this year’s conference.

Next year’s Conference has already been scheduled so lock in the details:
Date: 9th – 10th September 2019
Location: QT Gold Coast, 7 Staghorn Ave, Gold Coast, QLD, 4217

September Conferences:
In September we have attended two other Conferences to promote the rapidly expanding Cgov Solution library.
Australian Research Management Society Conference – Hobart 18 – 21 Sep: We exhibited and also gave a presentation showcasing the new Cgov Research Management Solution including dedicated Business Processes for: Researcher Resource and Advice Portal, Online Applications and Approvals for Research and Ethics, Program Management for Research including Milestones and Cost Recovery.

Australian University Grievance and Complaints Network Conference 27-28 Sep. We sponsored this conference locally at QUT in Brisbane, and also had the opportunity to present to more than 90 delegates from Australia and Overseas. The Cgov Solution showcased was the new Grievance and Misconduct Solution with Business Processes for complex dispute resolution and staff HR issues management.

New Cgov Feature Enhancements: 
The schedule for new enhancements over the next 6 months was part of my presentation at the Conference this month.  So you can all be aware of these exciting new features they include:

  • Report Scheduling and Distribution
  • Automatic Sign-off Option
  • Email Integration for both Sending and Receiving emails
  • Qlik Sense Integration for Data Analytics Dashboards and Reporting

We will be providing more information as these new features are released. Please call us if you have any questions or need additional information. We will also be running webinars in Oct and Nov to assist existing customers transition to mobile first forms.

Office News:
Welcome to Zac Schneider and Ankita Das who have started as new Interns in the Brisbane and Melbourne offices respectively. Another Intern Taylor Hannan starts in October in the Brisbane office and Wallace Wong will also start work in October as a full-time systems integration developer in the Brisbane office to meet the demand for Cgov Access interface work. I also wanted to thank you for your feedback on recent projects and on the renewal of subscription agreements. We debrief our successes and our lessons learned after every project; and your experiences are a valued part of this process.