Cgov Newsletter October

By Administrator

Welcome to our Cgov System Manager update. Every two months we will provide all of our clients with an update on news and new apps from the Cgov Community. Please contact our office on (07) 3211 4444 if you have any questions or would like additional information on any of the topics below. You can also find additional information on our website.

Please scroll down to review any topics that may be of interest: 
New Cgov Capabilities 
Tips and Tricks 
New Support Website Alert
Office Update 


New Cgov Capabilities: 

The need to integrate with other systems and gather real-time data is becoming an increasing requirement in organisations. CgovAccess was developed to be the bridge between your Cgov solution and other systems. Over the years, CgovAccess has been developed to integrate and communicate with HR systems, Payroll, WebPas and most recently with the Australian Immunisation Register. This allows your Cgov solution to not only retrieve immunisation history but also Covid-19 vaccination details to ensure your practitioners are compliant with your hospital and state regulations.



Tips and Tricks: 
Each month we come across tips related to the current Cgov configuration. Here are a few observations based off recent customer experience: 

Displaying Graphs and Registers from other App(s): Graphs and registers that have already been created can be displayed within another app in the same solution. The only prerequisite for this to occur is that the destination app and related app are within the same solution. This is beneficial for displaying related registers and graphs all within the one application.  An example of this is that we can display registers & graphs from Key Documents within the main Credentialing app.

Using the History button to navigate to previous App(s) or files accessed in your current session: At the top left hand corner of your Cgov window there is a clock icon . If you hover this icon it will display a list of applications and files that you have accessed in the order you opened them during your current session. You will be redirected to the relevant application or file by left clicking it inside the history list.

Using the Activities section to view history of MS Word templates generated from a file: Ms Word templates can be generated from a file using the ‘Document’ button . Each time a document is generated, a record will be added within the ‘Activities’ section of the file which will outline details about the document such as type, date & time generated. This is beneficial as you can see the history of generated documents and are able to open these documents by right clicking and selecting ‘Open Document’


New Website Alert: 
We are thrilled to annouce that next year we will be launching our new Support website. This will act as the hub for all things support and some of its features will include: 

  • System build information, including downloadable release notes which outline upgrades in the current build. 
  • Alerts for bugs that are currently impacting the system.
  • Announcements of new system features and enhancements. 
  • Bimonthly System Manager tutorials, tips and tricks. 


Office Update: 
The Cgov team welcomes Ben Freund as the new Support Manager. Ben has been with the team in Melbourne since 2018 as a Senior Consultant. He has worked on various projects both within Australia and New Zealand. As Support Manager, Ben oversees our IDIS system and support processes. If you have any questions regarding your support, please feel free to contact Ben. 

We are counting the days until the Brisbane team moves! On the 15th November our new Brisbane office will be located at Level 17, 345 Queen Street, Brisbane. Restrictions permitting, both Melbourne and Brisbane teams will be back in the office full time from 1st December 2021. 

This Friday the 29th is a public holiday for Brisbane and as such the Brisbane office is closed. If you need to contact us please email your consultant or call the Melbourne Office on 03 9026 5997.