Cgov Newsletter October

By Administrator

Welcome to our Cgov System Manager update. Every two months we will provide all of our clients with an update on news and new apps from the Cgov Community. Please contact our office on (07) 3211 4444 if you have any questions or would like additional information on any of the topics below. You can also find additional information on our website.

Please scroll down to review any topics that may be of interest: 
Cgov Road Map
Version 8 Update
User Group Update
User Training Sessions
New Customer Update


Cgov Road Map Update: 

At our Cgov Conference in September we introduced attendees to our Road Map for 2023. The Roadmap is divided into three sections: Integration, Solution and Platform. We are pleased update you that SMS messaging and AHPRA nightly refresh are available. We are currently working through integration options for Working with Children’s Checks, Visa checks and Criminal History Checks. We will continue to keep you updated via our newsletter on this progress.

In regards to Platform updates, Ben and Julia have returned from their visit to TPSC in the Netherlands. Discussions centred around platform enhancements required by Cgov, the 12 month TPSC Product Roadmap and of course Security. We will provide you with more information regarding the new features in the coming newsletters.



Version 8 Update: 

Version 8 is here! The deployment of Version 8 upgrades will begin this week. These are being completed incrementally and you will be notified prior to the upgrade taking place in your environment. The upgrade itself will be seamless, completed outside of business hours and no work is required from your end after it has been successful. After the upgrade has been successfully completed in your environment you will receive a confirmation notification which will contain the relevant documentation and release notes. We are currently on track to have all sites upgraded before our Christmas shut-down!
Version 8 of our platform mainly consists of enhancements related to performance, security & productivity with the biggest change being the addition of the ‘My Portal’.  
Another enhancement within Version 8 is the ability to change the session timeout time! In Version 7 this was set to 30 minutes by default with the inability to increase it which caused a lot of headaches with users getting logged out whilst actioning files within Cgov.

We’ve completed webinars over the past couple months with system administrators to go through these changes and the functionalities of ‘My Portal’ but if you’ve happened to miss out on these or have any other questions regarding Version 8 please email Ben at



User Group Update: Cgov National Credentialing User Group 

17th November at 1:30 pm AEST.

Please Click here to join the meeting on Teams on the 17th November from 1:30-2:30pm (AEST) or email Kathleen at and she will send Teams calendar invitation.

Topics to be discussed, based on feedback from the Cgov Conference:

  • Update on Cgov Roadmap
  • Update on Cgov Version 8
  • Feedback from attendees
  • Needs assessment for the User Group – how often to meet, topics to cover, etc

We are happy to support what attendees need to maximise the use of Cgov Credentialing. It would be great to hear from clients’ how they best use the solution and what they need to make their life easier with Cgov.  



User Training Sessions: 

As many of you requested at the conference, we are happy to announce that Cgov is launching local training sessions starting from next year!

These training sessions will be held at our Brisbane and Melbourne offices and will be open to all our clients who want to spruce up their Cgov skills. Through the Expression of Interest form HERE, you can submit what topics you would like to be trained in as well as tell us if there are any scenarios or issues you face regularly that you would like to fix or improve. The training will be one full day with lunch included & we will share more details towards the end of year.

Come meet your consultants face to face!


New Customer Update:

Cgov welcomes Virtus Health Limited of New South Wales. Virtus are leaders in IVF, same-day surgery and reproductive genetics. The following locations will be using Cgov Credentialing Lite Hobart Specialist Day Hospital, East Melbourne Specialist Day Hospital, Mackay Specialist Hospital, Spring Hill Specialist Hospital, North Shre Specialist Day Hospital, City West Specialist Day Hospital and Alexandria Specialist Day Hospital. 

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