Cgov Consultant

QLD e-Health Expo

Just a quick note to any of you attending the QLD e-Health Expo next Tuesday (31st May 2016). We will be exhibiting in Booth 37 and urge any of our clients attending to come find us to say hello. We will also have consultants at the barrister coffee stands we are sponsoring. Please drop by to talk to us regarding your solutions and services.

Hope to see some familiar faces.

April 2016

I am really happy to welcome new customers going live with Cgov Solutions this year. There are too many to list them all, but congratulations toRoyal Flying Doctor Service Queensland have deployed Risk Management and Credentialing. Healthscope have deployed into NSW and QLD as part of their national Credentialing rollout (50 Hospitals). Mercy Health have deployed Audits and Quality Improvement Solutions. Western Health VIC have deployed Credentialing for Nursing, Allied Health and Medical Specialties. WA Country Health (Bunbury) continue to deploy new Quality Improvement Audits.

Risk Management of AHPRA Registration Data

After the last QH Cgov Intellectual Property Sharing Network (ISPN) Meeting, there was a decision to distribute information about the new Cgov AHPRA Risk Register to all Cgov customers in Qld Health.  This is a new web service that uses the AHPRA PIE Find Service for the effective risk management of AHPRA Registrations, Alerts and Renewals in one system.  Queensland Health customers with existing Credentialing Licenses are able to upload this register for free and it can be configured for local use under the existing Support Services Agreement;  HHS can continue to use their existing AHPRA Deed of License and there are no additional AHPRA data access fees – so there are no additional costs.

Cgov are releasing the AHPRA Risk Register for Qld Health sites starting 11 April.  To facilitate this release we will allow access to evaluate a Sample HHS Register for all Qld Health Services from Monday 18th April. We are also providing a series of free online demonstration and training webinars starting that same week.

February 2016

In response to recent recommendations arising from the Djerriwarrh Investigations in Victoria and requests from many customers, we have released a new App for managing AHPRA Alerts. This app is licensed free for all customers with the Credentialing and Workforce Management Solutions.

The App retrieves data from all registered clinicians (SMO, Nurses and AH) on a weekly or monthly cycle and raises an Alert Flag if any file is subject to Cautions, Undertakings, Reprimands or Conditions.

The App provides reports and dashboards for immediate notification of AHPRA Alerts and also for AHPRA Registration renewal statistics. Alerts can be reviewed and waived if they are not material and more serious issues can be marked for action which has to be followed up.

There are no additional AHPRA fees, and the new App runs using the existing AHPRA Deed of License used for the PIE Find Service.

October 2015

Cgov Annual User Conference:  We held our first Annual User Conference in September this year. It was a great success and the opportunity for users to meet and exchange ideas and create networks was taken up from all around Australia.  Over two days we discussed new Cgov product innovations, got feedback on improvements and several customers were able to present their own experience with implementing Cgov.

This will now be an annual event with the next Conference in Brisbane in Sep 2016.  I look forward to welcoming all of you in 2016.

August 2015

The new Cgov brand and business name for PSC Australia will be launched on 1 September at our Annual Conference. You can see our new logo above, and after 1 September the new website will be live at and all our Solutions will be included under the Cgov Licence. We will also migrate all our email addresses to new dstuart@ addresses. The old website and email accounts will be kept for 3-6 Months, and wil be forwarded.

June 2015

Over the last few months we have had a lot of enquiries regarding C.Gov Solutions and Apps that customers did not know were already included in their licence, or were available as a simple upgrade. Please review our latest list of C.Gov Solutions and Apps to familiarise yourself with all the opportunities, and pass the list on internally to the Managers responsible for these areas.

Please call the office for further information on any new Apps you may need or if you have a requirement for us to develop a new business process Solution or App. There are no limits to the topics we are prepared to look at and to try and help.

April 2015

The C.Gov “Plan for Success” is now assisting a variety of Health Services to integrate their Solutions for Risk Management, Audits and Quality Improvement. This provides organisational capability in each of these 3 program areas and allows each Health Service to customise to their local policies and procedures.  This also establishes the Quality Improvement and Recommendation Tracking (QIRT) Solution as an organisation wide capability able to interface with every aspect of Health Service operations.

February 2015

Welcome to your February C.Gov User News update.  Every 2 months we will provide all our clients with an update on news and new apps from the C.Gov Community. Please contact our office on (07) 3211 4444 if you have any questions or would like additional information on any of the topics below. You can also find additional information on our web site.