Thank you to everyone who provided feedback last month. The vote was overwhelming that we keep the date and location for this year at QT on the Gold Coast on 14-15 September, so we have committed to run the best conference ever and hope to see everyone there!
User News Update
We are continuing to operate at 100% of capability during this period of individual isolation and social distancing. I am sure you have all come across the same challenges with staff working from home and managing all relationships online. We are still manning the Brisbane Office but all project work and support requests are now 100% managed online
Cgov is continuing to operate at full capacity and all our business continuity and work from home protocols are in place; with 85% of all staff now connecting online for work every morning. As at 27 March, we are maintaining a small presence in the Brisbane Office to answer the phone and provide direct access to our paper based records as they are needed.
Cgov Conference Report:
The Conference at QT on the Gold Coast was a great success. More than 50 people attended from 21 customers. The new program which had a lot more emphasis on Networking opportunities and product education was well received. We have sent feedback forms to all those who attended, please send us your comments and suggestions for next year. The Conference in 2020 will be at QT again on 14th and 15th September.
Welcome to the countdown to 30 June. This year has flown by. There are several key dates to check for compliance with common Cgov workflows. 31 May is the AHPRA Registration renewal date for all Nurses. Any customers using our live AHPRA updates and risk management for their Nursing workforce will be able to check the progress of any overdue renewals over the next 2 weeks. 30 June is a common renewal date for Indemnity for Doctors in every Credentialing or Workforce Management Solution. Depending on your local business rules Cgov will be sending reminder and overdue notices for Indemnity files that are not updated. Please also be aware we have just finished a successful pilot of the automatic webservice to update Indemnity Records for all Avant insured doctors. This means they never need to provide copies of insurance documents again. This webservice will be made available to all Cgov customers in the near future.
Pharmacy IPA and PGA Approvals and High Cost Drug Management App:
This new App has already been implemented in several sites this year. It is a business process to automate online approvals for non-list drugs or medications for individual patients (IPA) or multiple patient groups (PGA). It also includes a process for the approval and accounting for High Cost Drugs. We are able to implement and configure this App for local use within a week. This is a great example how Cgov can make a difference, especially with our new smartphone iForms interface.