Cgov

User News Update

May 2018

The Cgov Solution to replace the VHIMS Application for Victorian Health Services is now available. See the attached Brochure for our Product Showcase to be held in Melbourne on 28 June. It exceeds all VHIMS functionality with the Cgov capability to customise forms, workflows, processes and reports for your local requirements.
The new Solution is to be showcased in Melbourne between 10am and 7pm on Thursday 28th June at the Centre for Health Innovation adjacent to Alfred Health.

January 2018

Version 7 of the Cgov Private Cloud Platform as a Service will be implemented in Europe in February and we plan for 4 weeks live testing before we upgrade Australian customers to this new Release. Version 7 will be released as a normal Constructive Maintenance upgrade and all configured features in your Solutions will be maintained. The major system improvements in Version 7 are the upgrade to Mobile First technology, upgrading he code base to PHP7 and enhancements to Dashboards and Reporting Modules. Release Notes will be made available at least 4 weeks before the upgrade and webinars in February will be dedicated to demonstrations of Version 7.

October 2017

For all our Melbourne customers, we opened our local Office on 11 September 2017. Varsha Maveli Kizhakayil has moved from Brisbane as our new Melbourne based Senior Project Manager and we have started recruiting for new Melbourne based consultants. Our new address is Level 1 Legacy House, 293 Swanston St, Melbourne. For the first few months we will run phone enquiries through a central switchboard in Brisbane, but Victorian customers with existing support relationships will be able to contact Varsha directly.

August 2017

Given the great response we have had from Victorian Health Services in the last 12 months, we have decided to open an Office in Melbourne from 11 Sep 2017. Varsha Maveli Kizhakayil is moving from Brisbane as our new Melbourne based Senior Project Manager and we will start recruiting new staff in Melbourne before the end of the year.
Our new address is Level 1 Legacy House, 293 Swanston St, Melbourne. Details of our contact number and other information will be sent out to all Victorian customers. Victorian customers with existing support relationships with other consultants will also meet Varsha as soon as she is settled in Melbourne.

June 2017

A new project is starting in July to develop a bi-directional interface between Cgov Solutions and SAP. Working with Datacom (SAP provider in Victoria) we are releasing this interface to an initial group of 5 Victorian Health Services. It will enable live updating of staff details from SAP to Cgov Solutions in areas including AHPRA Workforce Management, Training records, Staff Medical Records etc.
A second interface is already underway with Alfred Health in Victoria to link Cgov to the Success Factors HR system (an SAP subsidiary) in July.

April 2016

I am really happy to welcome new customers going live with Cgov Solutions this year. There are too many to list them all, but congratulations toRoyal Flying Doctor Service Queensland have deployed Risk Management and Credentialing. Healthscope have deployed into NSW and QLD as part of their national Credentialing rollout (50 Hospitals). Mercy Health have deployed Audits and Quality Improvement Solutions. Western Health VIC have deployed Credentialing for Nursing, Allied Health and Medical Specialties. WA Country Health (Bunbury) continue to deploy new Quality Improvement Audits.

February 2016

In response to recent recommendations arising from the Djerriwarrh Investigations in Victoria and requests from many customers, we have released a new App for managing AHPRA Alerts. This app is licensed free for all customers with the Credentialing and Workforce Management Solutions.

The App retrieves data from all registered clinicians (SMO, Nurses and AH) on a weekly or monthly cycle and raises an Alert Flag if any file is subject to Cautions, Undertakings, Reprimands or Conditions.

The App provides reports and dashboards for immediate notification of AHPRA Alerts and also for AHPRA Registration renewal statistics. Alerts can be reviewed and waived if they are not material and more serious issues can be marked for action which has to be followed up.

There are no additional AHPRA fees, and the new App runs using the existing AHPRA Deed of License used for the PIE Find Service.

October 2015

Cgov Annual User Conference:  We held our first Annual User Conference in September this year. It was a great success and the opportunity for users to meet and exchange ideas and create networks was taken up from all around Australia.  Over two days we discussed new Cgov product innovations, got feedback on improvements and several customers were able to present their own experience with implementing Cgov.

This will now be an annual event with the next Conference in Brisbane in Sep 2016.  I look forward to welcoming all of you in 2016.

August 2015

The new Cgov brand and business name for PSC Australia will be launched on 1 September at our Annual Conference. You can see our new logo above, and after 1 September the new website will be live at www.cgov.com.au and all our Solutions will be included under the Cgov Licence. We will also migrate all our email addresses to new dstuart@cgov.com.au addresses. The old website and email accounts will be kept for 3-6 Months, and wil be forwarded.

June 2015

Over the last few months we have had a lot of enquiries regarding C.Gov Solutions and Apps that customers did not know were already included in their licence, or were available as a simple upgrade. Please review our latest list of C.Gov Solutions and Apps to familiarise yourself with all the opportunities, and pass the list on internally to the Managers responsible for these areas.

Please call the office for further information on any new Apps you may need or if you have a requirement for us to develop a new business process Solution or App. There are no limits to the topics we are prepared to look at and to try and help.